What is special about the Mito series?
Consummate, atmospheric, mythical – Mito is an imaginatively fashioned work of art, representing the perfect symbiosis of elegance, lightness and radiance in premium quality. But more than just featuring a sophisticated design, its unique functions also make Mito a multifunctional light tool. The innovative »color adjust« feature allows the user to set the color temperature of the light, while the Mito sospeso additionally offers a »color tune« function, with which the color temperature can be set by means of a gesture or using Occhio air.

Why is there a gap in the Mito ring?
Like a jewel that has been fashioned with great attention to detail, the gap gives the Mito its uniqueness and lends it an enhanced sense of quality. It is a distinguishing feature that makes the Mito stand out from other circular luminaires. Yet the gap does not affect the light beam, which remains perfectly round, thanks to the sophisticated light distribution technique employed.

In what colors is the Mito available?
Mito is available in a variety of surfaces, including silver matt, white matt, black matt, a wonderful gold surface and, finally, rose gold and bronze – which is created by an innovative, high-grade metalizing process. The canopy of the Mito is always white matt.

What is special about the optics of Mito?
Mito light is produced by a system of warm-white and cold-white LEDs, placed in an alternating arrangement around the luminaire ring. An intelligent electronics module mixes the two light colors to allow continuous adjustment of the overall color temperature.

It was therefore important to create a homogeneous optical system for the Mito, in which the individual warm-white and cold-white LEDs remain imperceptible. Accordingly, the Mito uses an unprecedented optical system with a wave structure that orients the beams of the individual LEDs so precisely in the same direction that the light of each LED is superimposed on the next one. Not only is the light perceived as homogenous, but the resultant beam is circular, with no sign of the Mito's stylish opening.

What types of light distribution are recommended for which room situations?
Both Mito sospeso and Mito soffitto are available with wide und narrow light distribution.

Mito sospeso wide is particularly suitable for use above tables and counters and within arm's reach; it creates a wide, directional beam radiated both upwards and downwards.

In contrast, Mito sospeso narrow is especially recommended for suspended room luminaires – with a narrow, concentrated downward light beam and diffuse light radiated upwards.

Mito soffitto wide is designed for wall installation, especially in halls and corridors, with a wide light beam that results in targeted and dazzle-free illumination of the opposite surfaces.

Mito soffitto narrow is a room luminaire with narrow concentrated, non-dazzling light, for perfect illumination in all applications.

Which Mito option is best for which type of installation?

Mito sospeso is available in three versions, depending on the type of installation:
up – thanks to the use of VOLT Technology, the up version can be connected directly to the mains; the ballast is already integrated in the canopy, so the installation is »plug & play«!
flat – for suspended ceilings; connects to an external ballast which is concealed in a 114mm hole in the ceiling; this is then covered by an elegant white matt canopy.
trimless – installation of a special square element for ceiling-flush installation of the luminaire, resulting in a floating effect.

Mito soffitto is available in the following two versions:
up – thanks to the use of VOLT Technology, the up version can be connected directly to the mains; the ballast is already integrated in the canopy, so the installation is »plug & play«!
flat – for suspended ceilings; connects to an external ballast which is concealed in a 114mm hole in the ceiling; this is then covered by an elegant white matt canopy.

How do you recognize in the mounting of the various models where the opening for Mito will be and can the position still be changed afterwards?
Mito sospeso up: the opening is marked in the mounting plate with a small symbol.
Mito sospeso flat: you can recognize the position of the opening by the holes in the drill template. After mounting the luminaire can be turned in steps of 120°, so there are three possible additional positions.
Mito soffitto up: here the mounting plate and ring are mounted together. This makes mounting very easy. Simply hold the luminaire up to the ceiling and mark the drill holes.
Mito soffitto flat: the holes in the drill template reveal the exact position of the opening. Caution, these can no longer be changed later.

Is through-wiring possible with the Mito?
Yes, in the canopy of the Mito there is enough space for through-wiring with the Occhio through-wiring set.

Is a side feed possible for surface-mounted versions?
With the Mito sospeso up an opening is provided in the mounting plate which enables a side feed.
Unfortunately, with the Mito soffitto a side feed is not possible as otherwise the Mito ring would be mounted on the cable.

Can several Mitos be synchronized with each other?
With flat versions a bus cable can be used to link up to six Mitos with each other.
It is however not possible to synchronize up versions. However, there are Mito sospeso due versions in which two Mito sospesos are linked via the canopy.
Of course, when using Occhio air any number of luminaires can be grouped to enable simultaneous, wireless control.

Mito is equipped with »color tune«. How does it work?
In every Mito ring, warm-white LEDs with a color temperature of 2700K alternate with cold-white LEDs whose color temperature is 4000K. A special electronic module designed especially for Mito enables (continuous) adjustment of the color temperature anywhere between 2700K and 4000K, by controlled dimming of the two different light colors.

For all Mito soffitto models this control can be preset as standard according to the application.
For the height adjustable Mito sospeso models there is the possibility to continuously adjust the color temperature using a simple gesture around the luminaire ring. Optionally there is also the possibility of continuous control via Occhio air app and the Occhio air controller.

How does »color tune« work using gesture control?
The color adjustment sensor is located in the left-hand gap in the Mito ring. To change the light color, form a 'C' shape with your hand and hold it above and below this point, keeping it in this position until the desired color temperature is reached. If you wish to change the color again after reaching the limit of either 2700K or 4000K, you just need to briefly remove your hand from the ring to trigger a new »color tune« procedure.

How does »color tune« work with Occhio air?
To activate the »color tune« slider in the Occhio air app, press and hold the luminaire symbol for a few seconds. An additional slider is then displayed with which the color temperature can be continuously adjusted both upwards and downwards. With the Occhio air controller, you select the button for the desired Mito luminaire (I-IV) and keep it pressed while at the same time pressing the '^' (up) or the 'v' (down) control. The luminaire will then begin to reset the color temperature either upwards (warmer) or downwards (colder).

Preset light color or continuous color tune, gesture control and Occhio air – how do I choose the perfect settings?
Basically, before making a purchase you have to decide whether you would like to control your Mito with Occhio air or not.
If yes, then Mito will be delivered with an »air« box, that is a bluetooth module in the canopy (or in the cover for flat versions).
You then have the full freedom of control via app and Occhio air controller for Mito soffitto and sospeso – whether dimming, fading or the use of »color tune«.
For Mito sospeso, in addition, gesture control can be (de) activated. Intuitive control by simple gestures directly at the luminaire.

If you decide to do without Occhio air, Mito will be delivered with a set box instead. This enables diverse settings according to your personal requirements:
For Mito soffitto the color temperature can be preset here: (2700, 3000, 3500. 4000K). It can then be dimmed using a trailing-edge phase cut dimmer.
For Mito sospeso the set box offers a range of setting options:
• Presetting the light color:
As with Mito soffitto you can preset the light color (2700, 3000, 3500, 4000K). The ratio of up to down light is then always 50% uplight and 50% downlight, the Mito does not have gesture control but is trailing-edge phase cut dimmable.
• Activating gesture control and »color tune«:
Instead of presetting the color temperature, it is also possible to activate gesture control at the set box, then you can use gestures to switch and dim and there is »touchless fading«, the continuous distribution of uplight to downlight via gesture. The »color tune« is then also controllable via gesture, i.e. the color temperature can be continuously set between 2700 and 4000 Kelvin.
• STEP presetting:
In addition, there is STEP presetting, if no continuous fading and continuous color setting are desired this setting can be used to preset »touchless fading« and »color tune« in fixed steps.

Why is there not a choice of different LEDs for Mito?
Mito is equipped with color-adjustable LED technology. This consists of a series of alternating warm-white (2700K) and cold-white (4000K) LEDs built into the ring of the luminaire. The intelligent electronics permit four color temperature settings in every Mito model (2700K, 3000K, 3500K, 4000K). We call this »color adjust«. In addition, Mito sospeso is equipped with Occhio's well-known gesture control function, which allows you to set the color temperature by making a hand gesture around the ring. We call this »color tune«.

Are there are any other control methods in addition to »touchless control« and Occhio air?
Naturally, the various Mito models can also be controlled with a trailing-edge dimmer. Compatible dimmers can be found at www.occhio.de/dim_en. However, if a trailing-edge dimmer is employed, it is not possible to also use »touchless control«.

What are io and lui spotlights?
The io and lui spotlights expand the 3d family with recessed and surface mounted versions, offering pure design and new possibilities for mounting through VOLT Technology.

Do all io und lui spotlights have VOLT Technology?
No, the recessed versions are built without VOLT Technology as with this mounting option the placing of a ballast does not pose any problems.
Therefore the following designs are only available in the »cc« version:
• lui piano / lui piano seamless
• lui piano seamless doppio
• lui piano v / lui piano v seamless
• io piano / io piano seamless
• io piano seamless doppio
• io piano v / io piano v seamless

Which models do have the Occhio VOLT Technology?
The surface-mounted version io giro, io alto v and io verticale, as well as lui volto, lui alto and lui alto v are available with VOLT Technology. These models are also available in the »cc« version, to offer the possibility to have a DALI dimmable version.

Are there designs that are only available with VOLT Technology?
Yes, the doppio surface-mounted version lui alto doppio and io giro doppio are only available with VOLT Technology, as well as the lui alto track.
As there is no space for an external ballast in the usual applications of these spot lights we only offer them with VOLT Technology.

How do I adjust the lighting of the recessed spotlights io and lui piano?
To ensure the position of the luminaire does not change, the spotlights are locked in the initial state. By pushing the head up the interlock system opens and the head can be swiveled into the desired position (toward the Occhio logo in the light unit). Letting go of the head interlocks the position.

In which colors is the base of io giro doppio and lui alto doppio available?
The base is available in matt white and matt black.

What does the v stand for in the versions io alto v, io piano v, lui alto v, lui piano v and lui piano v seamless?
The v stands for vertical and shows that these models are not swiveling, they only shine vertically downwards.

Why are there no color filters available for io and lui spotlights?
In order not to overheat the VOLT Technology, the heat-reflective color filters are not provided. Only in the »cc« versions of the lui spotlights with zoom optics you can exchange the standard supplied soft edge glass with a color filter.
Exeption: for the wall luminaire io verticale we do offer color filters.

What is the difference between an io lens and an io spotlight lens and are they interchangeable?
The io spotlight lens is made of glass, unlike the io 3d lens. Therefore, a new mounting mechanism has been designed consisting of a magnetic and a bayonet lock which ensures that the lens does not fall out.
The lenses are therefore not compatible, even though the glass lens of the io spotlights fits into the io 3d design, as io 3d lacks the bayonet lock and therefore the security is not guaranteed.

Which function does the small black glare ring have?
If you desire using the io spotlights without the soft edge glass the glare ring optimizes the light depiction and creates a clear light edge.

Can the two LEDs of io verticale be controlled separately?
Yes, up- and downlight are controllable separately if the luminaire is mounted on a flush mount box. Two supply cables, one for each LED are necessary.

If there is no flush mount box, the luminaire can only be connected to a three-wire cable, and up- and downlight are controlled and dimmed together. Also, looping through of the wires is not possible in this case.

How is the lui alto mounted?
lui alto has to be mounted on a cavity box – making the sleek design of the lui alto possible.

How can I adjust the brightness of the surface mounted version of the lui spotlights?
For lui VOLT surface mounted spotlights, the brightness can be continuously adjusted with the help of a rotary switch on the back.
lui v VOLT can be adjusted via a phase cut dimmer and for all »cc« versions dimmability depends on the according ballast.

Why does the lui volto have a high surface-mounted box, even though there is no need of a ballast thanks to VOLT Technology?
The body and base of the spotlight have an oblique angle of 45° allowing a swivel angle of 90°. If the box would not be as high the angle could not be achieved.

What is the in-trac adapter and in which tracks can it be used?
The in-trac adapter disappears completely in the track and does not stick out as the normal 3-phase-adapter, now you can only see the luminaire outside of the track. The in-trac adapter works with Eutrac and Erco 3-phase-tracks, but all track spotlights are available with the universal adapter for all usual 1- or 3-phase tracks if desired.

Why is lui volto in chrome only available in 13W?
The other surfaces conduct the heat outward better than the glossy chrome surface. To avoid overheating of the VOLT light engine we only offer the chrome spotlights with 13W.

Which lighting effects are there for the lui spotlights?
With the development of the lui spotlight series we have decided to change the optics for the whole lui series.
As an alternative to the zoom optic for continuous adjustment there is now a lens optic with changeable lenses for precise fixed lighting effects.
All lui lighting effects can be found here.

What is Occhio air?
Occhio air is a bluetooth-based control system for Occhio luminaires. Operation is simple and intuitive by means of the Occhio air app or the Occhio air controller, thus offering an entirely new dimension of user comfort. Whether individual luminaires, groups or scenes – Occhio air offers design options adapted to your needs which can be changed at any time.
In combination with Sento LEDs Occhio air enables unique up/down fading for individual luminaires or luminaire groups – So you direct the lighting atmosphere of your environment!

Which luminaire models function with Occhio air?
Sento LED luminaires are already available with Occhio air on request. The luminaire heads are preequipped with the »air« technology in this case.
All other wall and ceiling luminaires can also be equipped with Occhio air by means of »air« modules or »air« adapters.
An overview of all Occhio air models can be found here.

What is an »air« module?
An »air« module is a small bluetooth dimmer (trailing-edge phase dimming), which is connected to the luminaire. The Occhio »air« module is installed in a hollow ceiling, flush-mounted box or outlet socket.
If none of these options is available the »air« module can be installed in the »air« adapter between the wall/ceiling and luminaire.

How many luminaires can be simultaneously connected to one »air« module? How much capacity does the »air« module have?
The maximum capacities of one »air« module are
- four LED luminaires with up to 32W per luminaire with an Occhio converter
- up to 52W in total with a non-Occhio converter
- 150W mains-voltage Halogen (i.e. one luminaire with 100W or 3 luminaires with 50W each)
- 60W low-voltage Halogen.

What is an »air« adapter?
The »air« adapter is a bluetooth dimmer (trailing-edge phase dimming), which is installed between the wall/ceiling and the luminaire.

What is an »air« controller?
The Occhio »air« controller enables the direct control of Occhio air even without an app. Whether mobile or magnetically attached to the wall, it enables quick and intuitive operation anywhere in the room.
Four buttons can be individually assigned with the help of the app – with individual luminaires, groups or scenes. The Occhio air controller is configured via the app. It is available in four colors as a mobile table version or with a wall mount.

What are Sento »air« heads?
The Occhio air control is integrated directly in the luminaire heads of the Sento LED system on request – independent of any home automation. So the luminaires can be controlled directly via bluetooth, app or our Occhio air controller – without any additional installation costs.

Can my present luminaires be retrofitted with Occhio air?
All Sento LED models can be retrofitted to create an »air« version by either exchanging or converting the luminaire head. This also enables up/down fading.
LED wall and ceiling luminaires with integrated power supply unit (up version) can be retrofitted with an »air« module or an »air« adapter and controlled via Occhio air.
LED wall and ceiling luminaires and recessed spotlights with external power supply unit (flat version) can be retrofitted with the »air« module if this is trailing-edge phase dimmable.
LED floor, standing and table luminaires cannot be retrofitted (apart from Sento LEDs, see above).

Halogen wall and ceiling luminaires can be retrofitted with the »air« module or the »air« adapter and controlled via Occhio air. Halogen floor, standing and table luminaires cannot be retrofitted.

An overview of all Occhio air models can be found here.

Can several luminaires be synchronized with Occhio air?
A group of several Occhio air luminaires can be created and all luminaires included in the group can be controlled together, see Groups and Scenes.

Luminaires sychronized via a BUS line can be controlled together. In this case one Occhio air head (bluetooth receiver in the head) is enough to control up to four luminaires together via the App or the controller.
Likewise for luminaires with two or several heads like Sento terra or Sento linea tre, for example, only one Occhio air head is needed. The other head is a normal Sento head, which will be delivered with new software from mid 2016.

Conversion of Sento models with several heads
For Sento models with several heads only one luminaire head must be replaced by an Occhio air head. If several individual luminaires are to be controlled together by Occhio air they must be connected via an Occhio BUS. In this case too only one Occhio air head is needed.
The other heads are then controlled by the Occhio air head, but require a software update to understand the signal.
As this software will only be standardly installed in all heads with »touchless control« from mid 2016, older heads, which are to be controlled by Occhio air must be sent in to Occhio.

How do I recognize a Sento »air« head and a Sento head which can be controlled by a Sento »air« head?
Sento »air« heads are marked »air« on the black or white retaining element of the lens/insert. In addition when the insert is removed a sticker with an article number starting with 6K55… or 6K65… becomes visible.
Luminaire heads which are controllable by Occhio air have article numbers starting with 6K51… or 6K61…

How does the Occhio »air« technology function?
The Occhio air app, Sento air heads, modules, adapter and controller use the Bluetooth 4.0 protocol (also known as Bluetooth Low Energy), to communicate between the luminaires and the mobile terminal.
Communication takes place directly without another device being needed to reinforce the signal. As the »air« luminaires reinforce their signals mutually the bluetooth signals achieve a high range.

How long is the range?
Depending on the building construction the range is up to 20m indoors. Concrete walls and steel can limit the range.

Which smartphones and tablets are supported?
The Occhio air app was developed for iOS devices from iOS 8.2 and for Android devices with at least Android 4.4 KitKat with Bluetooth 4.0 (however Android 5.0 Lollipop or higher with Bluetooth 4.0 Support is recommended).

Can several smartphones, tablets or Occhio air controllers be used for control?
Yes. If these are integrated in the same network. Details are provided in the section Network.

How many luminaires can be used in one network?
Up to 127 individual luminaires can be used simultaneously in one network.

Can Occhio air luminaires be used with external dimmers?
Occhio air heads are not controllable with external dimmers as the trailing-edge phase control and the Bluetooth signal interfere with each other. The setting OFF in the head does not change this, as it only disconnects the touchless control, not the Bluetooth signal.

Which setting in the luminaire head - DIM, OFF oder STEP - is needed for Occhio air?

Occhio air functions with the settings DIM and OFF.
If the rotary switch in the head is set to OFF the luminaire can only be controlled via Occhio air.
If DIM is selected it can also be controlled using »touchless control«.

STEP is a default setting of a fixed value for operation with external dimmers and excludes control by Occhio air.

What does pairing mean?
To control a luminaire via Occhio air it must first be connected to the »air« app and assigned to a network. This is called coupling.
To do this one opens the app and adds the luminaire shown to one's own network.
This configuration links the luminaire clearly to a particular network, to avoid foreign use without a password, among other things.

How can Occhio air luminaires be paired?
Switch the luminaires on.
The app will automatically locate all luminaires nearby.
You will find the overview Nearby devices on the start screen of the app or in the tab More.
These can then be added to the network.

How can Occhio air luminaires be unpaired?
To integrate a luminaire in a new network it must first be unpaired:
Go to Edit in the tab Luminaires and delete the symbol for the desired luminaire.
Alternatively the desired luminaire can be selected in the tab More/Nearby devices and unpaired.

If the luminaire is part of an existing network to which you have no access (e.g. password forgotten) and is to be unpaired from this, then you must also have access to light switches, plugs or fuses, as the signal to decouple is given by switching the luminaire on and off briefly.

What are groups?
If certain luminaires are to be switched at the same time, for example all luminaires in the kitchen are to be switched on/off or dimmed at the same time, then these luminaires can be pooled in Groups.

How do you create a group?
You can select Group at the top left of the Occhio air app under Luminaires. Select those luminaires in the network that are to be part of the group and confirm with Done.
To name the group double click on the group and you can then rename it.

What are scenes?
Scenes can be used to preset a specific atmosphere or lighting mood.
To create a cozy evening mood for example, you could set all luminaires to be dimmed down to 50%. This scene can then be called with a click.

How is a scene created?
Select the + under Scenes and in the Occhio air app. Name the scene and select Add a scene. Select the luminaires/groups that are to belong to the scene. Set the brightness and up/down fading of the individual luminaires/groups as usual. The scene can be assigned a symbol and color in the settings at the bottom right. Confirm with Done.
When the scene is selected all the luminaires light up as preselected.

How can the factory settings be restored?
Factory setting can be restored in the App by hitting Reset application in the tab More/App settings. Attention: All passwords saved for existing networks as well as networks that have not been saved to the cloud are thereby deleted from the device!
To avoid this the networks should be saved to the cloud before restoring the the application, should you wish to use them again. This is done automatically when choosing an administrator password for each network (see networks).

A newly created network is not shown on other devices:
Only open and password protected networks are shown in the list. If you wish to only enter an administrator network the option Login to network under Change network must be used.

If the problem continues to exist there was possibly a problem with the connection to the Cloud. Then reload the network list, restart the Occhio air App or restore factory settings in the Occhio air App.

Report an error or a recurring problem with the Occhio air App:
Use the Send feedback option in the tab More/App settings to send as accurate as possible a problem description to Occhio. This will make it easier for Technical Support to support you in troubleshooting.

No suitable description for the problem?
On the lower right edge of each page you will find small question mark symbols; the help function offers further explanations.

The app doesn't have a function which would be useful!
Please feel free to use the Send feedback option in the tab More/App settings to send us your improvement proposals.

Which information is stored in the Cloud?
If networks are shared all settings and all picture and luminaire icons are stored encrypted in the Cloud.

What is the information used for?
The information is used to process network data and to share the network with other devices.

If a new mobile terminal is to join a self-constructed network the Occhio air App will call the information and associated luminaire images from the Cloud. So no new network has to be created every time a new device is to be used.

Is the information safely stored?
All information and data are saved encrypted in the Cloud and communication between Occhio air App and Cloud is secured via the HTTPS protocol. Occhio will not pass your data on to third parties or use them for marketing purposes.

What is a network?
A network is formed by one or more Occhio air luminaires, which use a common network setting. A network can cover a whole house or apartment, for example.
This setting permits Occhio air luminaires to identify each other mutually and enables authentic communication between them.

Can several smartphones, tablets or Occhio air controllers be used, for example by several members of a family?
Yes. If they are integrated in the same network.
Under More the sharing settings can be set in the tab Network setup. The following options are available: Not shared, Administrator only, Password protected und Open.

How can guests access the network?
If the network is Open anyone who has installed the Occhio air App can control the luminaires and make changes in the configuration. This sharing option is thus not advisable.
If the sharing option Password protected is selected, guests can be given a password, with which they can log in to the network and control the luminaires.

Why is an Internet connection needed to share the network?
The Occhio air App needs internet access to save the data and network settings encrypted in the Cloud and to make them available for other devices.

What can you do if you forget the network administrator password?
To use the Reset password function enter an administrator email address in the network settings. Otherwise the luminaires can be manually removed from the network.

Can one Occhio air luminaire be used in several networks?
No. Occhio air components can only be integrated in one network at a time. However they can be controlled by several devices in a network simultaneously.

What is the Occhio air controller?

The Occhio air controller is an intuitive remote control with four programmable buttons that can be individually assigned using the Occhio air app.
After the initial configuration the Occhio air controller allows the direct control, as well as dimming and »fading« of individual luminaires groups and scenes without the app.
An optional wall mount is available.

How does the air controller work?

The Occhio air controller provides maximum ease of use and comprehensive control via Bluetooth 4.0 (Bluetooth Low Energy). It is initially programmed using the Occhio air app and then makes switching, dimming and »fading« of individual luminaries, groups and scenes possible without using the app.
The air controller is compatible with Casambi just as all of our Occhio air products.

Configuration of the Occhio air controller

To individually configure your Occhio air controller you need the air Occhio App.
It can be downloaded from the App Store or Google Play:
Occhio air App in the iTunes App Store
Occhio air App in the Google Play Store

Step 1
Press IIII and v (down) at the same time to connect the Occhio air controller with the App.
The App will automatically recognize the controller and you can add it to your network.

Should the controller not appear you can manually add it in the App via More: Nearby Devices

Step 2
In the tab air Controller via More you can now change the name of the controller and assign different functions to the four keys.
Choose the button (I - IV) you would like to program and adjust its function to your desire. You can choose between single luminaries, groups or scenes.

A tutorial describing the configuration can be found here: http://www.occhio.de/daten/tutorials/air/en/

How to use the Occhio air controller?

To turn on and off the lights you tap on the desired key.

Dimming: Press and hold the desired key (I - IIII), then adjust with + and - to dim up or down; Tapping + dims up to 100% - and tapping - will dim down to 0%. Holding the + or - key will dim the luminaire, group or scene as long as pressed.

Fading: possible with luminaries with double-sided light output.
Press and hold desired key (I - IV) for more and then fade with ^ ∨. Tapping will fade the luminaire up to 100% to the top/bottom, holding will fade the luminaire as long as the button is held.

To select a luminaire without turning it off you can press the desired button longer and then use + - to dim and ^ ∨ to fade.

Is it possible to turn off all lights in the network simultaneouly using the Occhio air controller?

Holding any button for more than 4 seconds turns off all the lights in the network.

When does the air controller switch to the standby mode?

The air controller will go into standby after 20 seconds to save energy.

How far does the signal of the air controller last?

You can use the air controller up to a distance of 20m.

Can one change the key assignment of the Occhio air controller again after the initial set up?

The key assignment of the Occhio air controller can be changed at any time and as often as desired by using the Occhio air app.
Simply select the More tab and then select the air controller and the buttons can be reassigned.

Can one include multiple air controllers in one network?

Yes, you can use any number of air controllers. For example, everyone in your family can have their own controller.

How can an Occhio air controller be removed from a network?

When switched off, you can only delete the air controller from the app. In order to do this choose More, select the air controller and then swipe left for the field delete to appear.

To use the air controller in a different network, it must first be decoupled.
To do this turn on the controller and then swipe left to decouple.

What is the Occhio VOLT Technology?
VOLT is an innovative LED technology, which offers a new simplicity: LED luminaires can be connected directly to the mains power supply without ballast! The technology developed by Occhio for the VOLT light engine is unique on the market: it provides maximum lighting quality (CRI97) in two color temperatures (2700K / 3000K), is phase cut dimmable and has adjustable power levels. Occhio VOLT Technology: the new simplicity with »plug & play«!

What are the advantages of VOLT Technology compared to the previous LED technology?
VOLT is connected directly to the mains power supply - as known from incandescent light bulbs or halogen bulbs. This is made possible by the Occhio VOLT light engine: it combines ballast (driver) and LED in one housing. This means all the required equipment, which before had to be installed remote, fits now into the minimum space of the VOLT light engine! This way the remote mounting and the wiring of a ballast are omitted, and according to the principle »plug & play« the lighting installation is now extremely easy.

Why is the Occhio VOLT light engine superior to other high-voltage LEDs on the market? What makes it so unique?
• easy to mount with the principle »plug & play«
• »perfect color« – perfect light color and quality of light (CRI 97)
• selectable color temperature: 2700K or 3000K
• phase cut dimmable, the most common and simple way of dimming
• power adjustable at any time in up to four levels (32W RS, 26W, 18W, 13W)
• flexibility and longevity through exchangeable 230V light engine
• extremely flat design of the luminaire thanks to an integrated 230V light engine

How does the VOLT Technology work?
The special feature of the VOLT Technology is that the entire function of the ballast could be integrated directly into the luminaire thanks to an extensive development process: We have managed to place all the necessary components around the actual LED in a common housing. This is what we call »VOLT light engine«.

Does one need a ballast?
No, there is no ballast required, the electronics are already integrated in the VOLT light engine in the head of the luminaire.

What power does the VOLT light engine have?
The VOLT light engine combines four performance levels that can be set flexibly: 32, 26, 18 and 13 Watt. (32W only for Più RS models)

How can the performance of the VOLT light engine be adjusted?
Più VOLT: All VOLT engines have a rotary switch, where you can adjust the power easily. To reach the rotary switch as few as the optics must be removed from the luminaire.

What is the life span of a VOLT light engine?
In general: The lifetime of LED luminaires is significantly influenced by the ballast. The selection of high quality components in the VOLT light engines by Occhio allow an average lifetime of 40,000 hours.

Do Occhio VOLT technology luminaires fit to other Occhio LED luminaires and spotlights?
Yes, Occhio VOLT light engines are tuned in color temperature and quality of light (CRI 97) accurately to all other Occhio LED luminaires.
This allows the usage of Occhio LED luminaires and Occhio VOLT luminaires in the same room.
In the development of the new VOLT light engine we have perfected the phosphor coating of the LED, which is crucial for color temperature and quality of light, until the beam of light corresponded exactly to that of the previous Occhio LED luminaires. Therefore, luminaires with the new Occhio VOLT technology can easily be combined with other Occhio lighting in a room.
It is only important to note that the brightness of luminaires with VOLT engine is about 20% lower than other Occhio LED luminaires with the same nominal power because the integrated ballast requires about 20 % of the power.
The efficiency of luminaires with VOLT Technology corresponds to the other Occhio LED luminaires.

Are 230V light engines replaceable?
Yes, the 230V light engines have a plug-in connection and are secured by two screws. This makes a simple replacement possible and guarantees flexibility and longevity of the luminaire.

Does the Occhio VOLT Technology also work abroad?
Yes, the Occhio VOLT Technology works fine in Europe and any other countries with a power grid with 230V AC voltage and a mains frequency of 50Hz.
For countries with a mains voltage of 110V, the VOLT Technology is not suitable.

How safe is the Occhio VOLT technology against interference from the network?
We have developed a special integrated energy storage for the VOLT light engine, consisting of several capacitors that help cushion interference from the network.

Are VOLT light engines flicker-free?
Yes, the flicker rate of Occhio luminaires with VOLT Technology is so low that flickering is not noticeable.
Thanks to the integration of an energy buffer on the electronic board a flicker rate of < 30 % was achieved. This ensures a very homogeneous light emission, which visually hardly differs to the light of halogen luminaires and ensures a fatigue-proof usage.

Is it possible to dim luminaires with Occhio VOLT Technology?
Yes, all Occhio VOLT luminaires are phase cut dimmable.
A list of compatible dimmers is available at www.occhio.de/dim_en

How does Occhio VOLT technology work with DALI and KNX systems?
When using DALI and KNX we recommend the use of »cc« lights (constant current with remote driver), because hereby the best and most varied combinations of driver and control system are guaranteed.
If VOLT luminaires should be controlled with DALI or KNX, you need the so-called BUS actuators. These are dimmers, which convert the DALI / KNX signal into a phase cut dimmable signal.

Can luminaires with Occhio VOLT Technology be controlled with Occhio air?
Yes, every Occhio luminaire with Occhio VOLT Technology can be controlled with Occhio air. Therefore, either the Occhio air adapter (installation between light and wall/ceiling) or the Occhio air module (mounting in cavity or switch box) are used.

In our video tutorial you will see how the light bulb of your Occhio halogen system luminaire can be replaced easily and tool-free.

» see tutorial

Learn more about the innovative control options of Sento LED in our video tutorials. With »touchless control« for example mobile luminaires (18W light power) can be switched and dimmed with a simple gesture. The »up/down preset« function allows for a step-by-step brightness setting as well as an identical brightness setting of multiple luminaires. Recommended for all wall, ceiling and suspended luminaires with external dimming or switching.

Learn more about the innovative control options of Sento LED in our video tutorials. With »touchless control« for example mobile luminaires (18W light power) can be switched and dimmed with a simple gesture. The »up/down preset« function allows for a step-by-step brightness setting as well as an identical brightness setting of multiple luminaires. Recommended for all wall, ceiling and suspended luminaires with external dimming or switching.

Clean Occhio luminaires exclusively when switched off and cooled off to avoid any residue sticking to the luminaire.
To clean all surfaces use soft materials, preferably microfiber cloths.

varnished and anodized surfaces: matt white, glossy white, matt black, glossy black, matt gold, matt chrome of LED series
We recommend to clean the surfaces matt white, glossy white, matt black, glossy black, matt gold and matt chrome of our LED series only with cleaning agents without alcohol like glass cleaner.
For more severe soiling of the matt white surface careful cleaning with a ph-adjusted and perfume-free soap is recommended.

matt chrome surfaces
Particularly for the matt chrome surfaces of the series Puro, Divo and Sento Halogen we recommend Weicon stainless steel care spray or a stainless steel care and protection spray like Dr. Beckmann.

chrome, rose gold and bronze surfaces
To leave the high-grade metal of the surfaces chrome, rose gold and bronze free of fingerprints or streaks, we recommend using concentrated available in pharmacies for cleaning.

Series: Più, Più R, Più RS, Sento, Sento sospeso, Puro, lui, lei, io spotlights, lui spotlights

Glass lenses are very easy to clean:
For light soiling we recommend a dry microfiber cloth and possibly some glass cleaner without alcohol.
For severe soiling the lens can be removed and washed by hand with hot water and detergent or also in the dishwasher (not for cone glass Più R and Più RS). Vinegar essence also achieves very good results.
If available, the lenses can be cleaned in an ultrasonic bath as well.

Series: io 3d, io duna

Please only clean these high-quality acrylic lenses with a microfiber cloth and clear water, if necessary.
io 3d lenses should not be cleaned in the dishwasher and in the case of severe soiling should only be washed by hand with a detergent without additives, a mild detergent.
Never use glass cleaner with alcohol or spirit or a compressed air spray to clean them as these can damage the lens.

Inserts, like color filters and soft edge glasses etc. can be cleaned using a microfiber cloth and clear water, if necessary.

You can clean Divo glass spheres in the dishwasher or by hand.
Then dry them with a clean, lint-free cloth and wearing gloves replace them in the mounting bracket as quickly as possible so that no dust collects.
Any remaining dust can be removed with a compressed air spray.

The perceived light quality is determined by the quality of the spectrum of visible light rendered. The unit of measurement is the Color Rendering Index (CRI). Natural sunlight with a CRI of 100 is the reference, as sunlight contains all colors of the spectrum - color rendering is optimal. Lights with a high CRI make colors and skin tones appear as natural as with daylight. Occhio »high color« LED with a CRI of 95 are very close to the optimum and so ensure the best possible color rendering.

The color temperature is also called »light color« and is measured in Kelvin. The lower the Kelvin value the warmer the light appears to be; the higher the Kelvin value the colder the light.

2700 K - 3000 K = warm light
3500 K = neutral white light
4000 K = cold light

color temperatures of the light bulbs used by Occhio:
mains voltage halogen: 2800 K
low voltage halogen: 3000 K
Occhio »high color« LED: 2700 K, 3000 K
Occhio »high flux« LED: 3000 K, 3500 K and 4000 K

Luminous flux measures the amount of light a light bulb or a lamp emits in the unit lumen. So to put it simply: how much light comes out of the light bulb or the light?

Light intensity on the other hand is measured in lux which indicates the luminous flux emitted by a light source and which lights up a specific area. So: how much light reaches the area lit up? Example: 1 lux = if the luminous flux of 1 lumen lights up an area of 1 square meter evenly.

Luminous efficacy describes the efficiency of a light source, which is measured in lumen per watt. So: how much luminous flux (in lumen) is generated by the light source for a specific power consumption (watts)? The higher the ratio of lumen to watt the better the conversion of energy used into light.

Do I need an Occhio account to place an order?
You can order without registering with a guest login. The advantage of setting up a customer account is that you can call up the status of your order and all information about your configuration online at any time.
And: by ordering via your Occhio account you automatically receive our 5-year warranty registration for all luminaires and spotlights ordered free of charge.

I have forgotten the password for my customer account
No problem, simply click "Forgot your Password?" on the registration page. You will then promptly receive an email with a link for a new password.

I gave the wrong delivery address, can I still change it?
Unfortunately, it is not possible to change the delivery address after ordering due to technical reasons. However, you can simply cancel your order, call up your configuration again from your order confirmation email and enter the correct address when ordering.

Can I change an order once I have placed it?
Unfortunately, once an order has been placed it cannot be changed because of technical reasons. However, you can simply cancel your order, call up your configuration again from the confirmation email, make the desired changes and order again.

How will I know that my order has been received?
After sending off your order you can see it in the personal area of your Occhio account. We will also send you a confirmation via email.
In addition. as soon as the order has been checked by our employees you will receive an order confirmation via email.

What payment options are available?
On myOcchio you can pay by credit card (Visa or MasterCard) or Paypal.

When will the money be debited?
Your account will be debited at once, giving you full transparency. In case of a cancellation or withdrawal we shall credit the sum immediately to the payment option used.

Is payment on myOcchio secure?
Payments are processed in collaboration with the payment service provider Payone, a company in the savings bank group. Your payment data will of course be transferred encrypted. Occhio itself is regularly subjected to DSS certification for secure credit card processing in the Internet.

Is the delivery free of charge?
The delivery of your order is free for you and is effected via UPS.

Which countries does myOcchio deliver to?
Occhio currently delivers to the following countries:

Austria
Belgium
Czech Republic
Denmark
Estonia
France
Germany
Greece
Hungary
Italiy
Latvia
Netherlands
Poland
Sweden
Slovakia
Slovenia
Spain
UK

For all other countries you can request a quote from an Occhio trader near you after configuration in the shopping cart.

Remark: for tax reasons your invoice and delivery address must be in the same country.

Where can my shipment be sent to?
You can choose to have the luminaire or spotlight delivered to your home, to any other address or to your Occhio service partner, where you can pick it up at your convenience.

How long does delivery take?
Our delivery takes one to two weeks. If there is an exceptional delay in the delivery of an order we shall inform you immediately.

Where can I view the status of my delivery?
If you have set up an account in myOcchio you can view the processing and delivery status in your personal area. You will also receive an email with a link permitting you to track your parcel after dispatch (also without an Occhio account).

I ordered by mistake and would like to cancel my order. What must I do?
Please inform us immediately that you wish to take advantage of your statutory right of cancelation.
This applies to cancelations – before you have received the goods - and also in the scope of the statutory revocation period after receipt of the goods.

To exercise your right of cancelation you must inform us (Occhio GmbH, Wiener Platz 7, 81667 München, phone: +49-89-4477 8630, fax: +49-89-4477 8639, email address: my@occhio.de) by means of a clear statement (by post, fax or email) of your decision to cancel this contract.
You can also cancel easily in your myOcchio account in the detailed view of your order under "Questions & Complaints".

How long can I return my luminaire or spotlight?
You can exercise your right of cancelation within 14 days of receipt of your goods without giving any reasons.

How do I return goods?
Please send the goods securely packed and sufficiently stamped to the following address:

Occhio GmbH
Re: myOcchio Retoure
Wiener Platz 7
81667 München
Deutschland.

It will be checked on receipt and you will be promptly informed.
We advise our customers to send goods back insured.

Important:
Please include a printout of your order or some other correspondence with the Occhio order number so that we can assign the goods clearly to your order!

When will I receive my refund?
If the goods received are in perfect condition Occhio will refund the purchase price paid via the payment method used on purchase.
You will receive an email confirmation as soon as the refund has been approved.
Generally the repayment takes place within one to seven work days. Depending on the card issuer or payment provider it can take up to ten days from the date of refund until the amount appears on your account or account statement.

My luminaire or spotlight has a fault / arrived damaged
Occhio has very high design, function and quality standards. We check each luminaire or spotlight thoroughly before it is dispatched. If you nevertheless detect a fault please contact your service partner or myOcchio immediately.

Which warranty services does Occhio offer?
We offer a standard 2-year warranty on all luminaires and spotlights.
However, If you have registered with myOcchio you automatically benefit from the 5-year warranty extension.
To benefit from this, you can also register afterwards, simply mail your order number, name, address, email and phone number to us at my@occhio.de.

Why must one choose a service partner?
Occhio offers high quality luminaire and spotlight systems; to meet this requirement we ensure that when making a purchase online you always have an Occhio service partner on site as a competent contact to provide advice and assistance.

Do you offer an installation service?
You can request an installation service with each order. The service partner chosen will then contact you promptly to offer you a quote.